Greetings traveller! We've seen a lot of faces pass through the technology, customers, teams, panels, communities, families - you name it. You learn a lot about human behaviour - and here...

The older I get the less I listen to what people say and the more I look at what they do

Customers are craving to be understood at a far more personal level, and growth in today's competitive markets is realised by the brands that successfully unlock, and fulfill the deep emotive desir...

If you had a secret window into your customers lives, what amazing insights would you be able to learn? What questions would you be able to answer that have eluded you due to your simple